Teacrate delivery driver pushing teacrates through a customers premises

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CORONAVIRUS STATEMENT - phs Teacrate is currently open to offer support for any supply requests from the NHS, pharmaceutical, retail, food, emergency services, transportation and other essential key worker industries. Click Here To Read Our Full Statement

Customer Satisfaction Rating

phs Teacrate are on the pulse when it comes to customer satisfaction and happiness, and our ratings are based on real-time reporting, so the results you see here is always based on dynamic real-time ratings and feedback. Click here for more info.

Temperature Rating

Client Quotes

  • 8 days ago

    Speedy efficient service

  • 19 days ago

    Struggling over lockdown to pay outstanding balance. Paid about a £1000. Owed you £2200 ish.You Kept phoning virtually every day. When money came into the business Paid in full. Wanted to order crates. You would not let me put any on account. Sent a lengthy Email to me which was insulting. Told to order off website. Told you I had a large contract with University of Sheffield for crates. Ordered some off website. Totally no understanding of our business on lockdown over three months and then it takes another three months to be paid by commercial customers. My business is owed £54000 by another well know removal company from February and I still have not been paid. I am more patient than Your company. I have just had an order for 15 cages to be rented for 10 weeks and another 250 crates to the University this Thursday. There will be crates ordered every week thereafter for five weeks. I hope these comments are made public on a review platform and I will not be recommending You to the large number of removal companies I am associated with.

  • 19 days ago

    It’s the first time I have bought something with them. Good service!!!

  • 26 days ago

    Not all of my products arrived. I was missing almost £20 of product and having been charged £30 for delivery this was ridiculous, especially when my total order only came to £95 excl VAT.

  • 2 months ago

    Great customer service support when I emailed in to find out what time my delivery would arrive. The crates arrived within the time slot advised, and the correct amount was delivered. I have recommended PHS Teacrates to anyone moving accommodation, they are reliable and have sturdy boxes so nothing will get demaged during the move

  • 2 months ago

    Super helpful team the Manchester depot so helpful and friendly. Web chat with Jack was also super helpful and friendly 10% off which was appreciated when moving home is costly already!

  • 3 months ago


  • 3 months ago

    Punctual and courteous service.

  • 4 months ago

    very prompt response, was recommended to use by a colleague

  • 4 months ago

    Really good service; friendly, reliable and efficient. Good value for money too

  • 5 months ago

    The service was excellent. The crates arrived on time and were collected on time. I would definitely hire crates from PHS again.

  • 7 months ago

    Man who provided me with the cardboard boxes was really nice

  • 8 months ago

    I would warn friends to check the delivery charges before they decided whether to order.

  • 8 months ago

    Excellent customer service, very friendly staff always ready to help! High quality boxes, great variety, at a more than affordable price. Definitely the best deal around!

  • 8 months ago

    Good value

  • 8 months ago

    Great service - We moved a 1-BR flat and required 20 reg. sized crates plus 3 long crates. Quick response-time from the team and someone always picked up the phone on the customer service line. Smooth delivery and collection of crates, though if you're not available 8-5 M-F, it's a bit of a pain to organize. A weekend service would make this eco-service even more suitable for home moves .Be aware there is a 45GBP delivery/collection charge. Overall, an excellent option for moves!

  • 8 months ago

    Very simple online quick and easy and all sorted.

  • 8 months ago

    Easy booking and collection (very friendly & helpful chap in the Manchester depot when we picked them up). Only minor niggle was that not all the crates were as clean as we would have liked.

  • 9 months ago

    Great service, prompt delivery and pick up. Would use again

  • 9 months ago

    Easy to order. Great efficient service.



phs Teacrate offers a fast and efficient UK wide delivery service.

Our customers can also 'Click and Collect' rental crates from a local phs Teacrate depot in London (NW10), Birmingham (B76), Manchester (M24), Bristol (BS11), Durham (DH6) and Livingston (EH54).

More delivery information

Phs teacrate depot location map

Certifications & Associations

British Association of Removers logo

phs Teacrate Introduction:

With over 35 years’ experience, we are the leading service provider for crate rental solutions, handling equipment, packaging products and tailored wash service. phs Teacrate can help you source the right products for your move whilst meeting your specific requirements. No matter the size of the move, we have the right solution for you.

phs Teacrate Service:

Every year we move over 9 million crates, and with full geographical coverage across the UK we support industries such as removals, storage, retail and fit out companies, making us the market leading crate rental service provider across the UK. We have over 100 operational staff and offer a nationwide service. Next working day delivery is available on all stocked items, so we are able to supply you with products on short notice!


phs Teacrate Innovation:

We are constantly thinking of new innovations to make our customers experience with us as hassle-free as possible.

We are proud to be the first company to have barcoded crates! Our unique barcoding technology allows customers to be able to track their products from the initial delivery through to the final collection, giving customers the reassurance of being able to track their belongings during their move.

phs Teacrate Products:

Our crates suit any size of move, with size ranges from 25 to 165 litres. We also offer an extensive range of Returnable Transit Packaging products. Using RTP products offer clear economic, social and environmental benefits, and these products are designed for use over multiple trips which in time can save you money! Using RTP products protects the items within, whether they be produce or products against damage, all due to the strength and durability of our crates, and having the choice to either stack or position crates on top of each other.

We offer both crate rental and outright purchase options. Our rental service means you can have crates delivered on a time slot that suits you. Meaning no unnecessary crates hanging around and taking up space when preparing for your move.

Our state-of-the-art food wash service ensures crates are washed to the highest of standards. We understand hygiene within certain sectors is vital, so our wash service can be specifically designed to suit your needs and industry. We have the capacity to wash over 400,00 crates every week, this means you can be sure you’re in safe hands! Our service is available as a fully serviced contract or as a stand a-lone service to customers using their own crates or pallets.